Title: Strategic Accounts Executive
Company: Swish Maintenance Limited
Location: Ontario, Canada
Tracey Caville started her career in accounting, but found that she had a knack for sales. She joined Swish Maintenance Limited, a sanitation and maintenance company, in 1992 to fill a temporary accounting position and quickly became a permanent member of its staff. A passionate professional who earned the honor of Top Sales Person of the Year in 2012 and 2013, Ms. Caville is an invaluable asset to the company. She worked her way up the ranks and had her current role created for her in 2012. As the strategic accounts executive, she is responsible for overseeing all large corporate clients in the organization, handling the company’s largest accounts that make up $12 million of the $100 million within the organization, and filtering down information and/or any issues that need to be dealt with to various account managers across various provinces. Ms. Caville is a people person who enjoys meeting and helping others by providing them with solutions. She prides herself on providing her clients with the highest quality services and always makes herself available to them. Her dedication to her clients has been rewarded through their loyalty. Ms. Caville continues to work with clients she acquired when she was first promoted to a sales position. An overachiever who gets great satisfaction out of doing her job well, Ms. Caville plans to continue providing her services to her clients, as well as expand nationally across Canada in the near future.
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